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About Us Scotmed have been supplying hospitals and the National Health Service for over 15 years and are now pleased to bring you a selection from their varied product range. Personal callers are also welcome to visit our Paisley showroom, details can be found by following this link http://www.scotmed.com/location/glasgow.htm Should you prefer you can speak to one of our sales staff, Monday - Friday, 9am - 5pm. Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We regret that we are unable to accept orders on-line outwith the U.K. at this time, however we will be pleased to provide further details to overseas customers by contacting our office. We accept Visa, Mastercard, American Express and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Shipping And Handling All U.K. orders which are ex-stock are despatched by Royal Mail 24hr delivery. The delivery cost is £6.00 up to 20kg. Delivery Schedule We try to deliver your order right away. We will normally send your order to you in two business day. We are unable to ship International orders at this time. Back Orders If your item is not in stock, we will back order for you. You will always be contacted by telephone or email with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Many of our product are available VAT exempt. Should you have, or are purchasing on behalf of someone with a chronic illness or disability, please print the VAT Exemption Form which can be found on our main Products Page, or by following this link http://www.scotmed.com/products/vat_exemption.htm. This form must be completed and returned to us when making a purchase. If you are unsure of your eligibility please contact your local VAT Office. Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Credit Card Verification Value. Please enter the last three digits from the number on the back of your Credit Card. Guarantee We guarantee your satisfaction on all of our products which come with a 7 day no quibble money-back guarantee. Please note that postal charges are not refundable. Sometimes things can go wrong and if you have a problem with one of our products please e-mail sales@scotmed.com or telephone 0141 887 7074. Mon-Fri. 9am-5pm. We endeavour to deal with all complaints within five working days and will keep you informed of our progress. All complaints will be dealt with promptly and fairly and we will abide by the decisions of the Association of British Healthcare Industries (ABHI) in the event of any dispute. This does not affect your statutory rights as a consumer. Reaching Us If you need to reach us, please e-mail us on info@scotmed.com, alternatively, you can call us on 0141- 887 7074. ( International +44 141 887 7074 ) or fax us on 0141- 887 8535 or write to us at: Scotmed Ltd, Queen Street, Paisley, PA1 2TT, United Kingdom Privacy Policy Scotmed Ltd is registered under The Data Protection Act 1998 and we do not disclose buyers information to third parties. We are committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: Your Name, Address, Phone Number, E-mail Address, Credit/Debit Card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Scotmed have been supplying hospitals and the National Health Service for over 15 years and are now pleased to bring you a selection from their varied product range.
Personal callers are also welcome to visit our Paisley showroom, details can be found by following this link http://www.scotmed.com/location/glasgow.htm Should you prefer you can speak to one of our sales staff, Monday - Friday, 9am - 5pm.
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We regret that we are unable to accept orders on-line outwith the U.K. at this time, however we will be pleased to provide further details to overseas customers by contacting our office. We accept Visa, Mastercard, American Express and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
All U.K. orders which are ex-stock are despatched by Royal Mail 24hr delivery. The delivery cost is £6.00 up to 20kg.
We try to deliver your order right away. We will normally send your order to you in two business day. We are unable to ship International orders at this time.
If your item is not in stock, we will back order for you. You will always be contacted by telephone or email with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Many of our product are available VAT exempt. Should you have, or are purchasing on behalf of someone with a chronic illness or disability, please print the VAT Exemption Form which can be found on our main Products Page, or by following this link http://www.scotmed.com/products/vat_exemption.htm. This form must be completed and returned to us when making a purchase. If you are unsure of your eligibility please contact your local VAT Office.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Credit Card Verification Value. Please enter the last three digits from the number on the back of your Credit Card.
We guarantee your satisfaction on all of our products which come with a 7 day no quibble money-back guarantee. Please note that postal charges are not refundable. Sometimes things can go wrong and if you have a problem with one of our products please e-mail sales@scotmed.com or telephone 0141 887 7074. Mon-Fri. 9am-5pm. We endeavour to deal with all complaints within five working days and will keep you informed of our progress. All complaints will be dealt with promptly and fairly and we will abide by the decisions of the Association of British Healthcare Industries (ABHI) in the event of any dispute. This does not affect your statutory rights as a consumer.
If you need to reach us, please e-mail us on info@scotmed.com, alternatively, you can call us on 0141- 887 7074. ( International +44 141 887 7074 ) or fax us on 0141- 887 8535 or write to us at: Scotmed Ltd, Queen Street, Paisley, PA1 2TT, United Kingdom
Scotmed Ltd is registered under The Data Protection Act 1998 and we do not disclose buyers information to third parties. We are committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: Your Name, Address, Phone Number, E-mail Address, Credit/Debit Card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
